UniFi Access - Door Unlock Method Configuration

UniFi Access offers a variety of door unlock methods to deliver a seamless experience for you and your users. This guide provides an overview of each method with configuration links. To learn more about creating access policies and schedules, click here. To learn more about selecting the best Access Readers for your deployment, click here.

Door Unlock Methods

By default, all supported unlock methods are enabled for a given reader. These settings can be configured in Access application > Devices > select a device > Settings.

Below is an overview of the available unlock methods, along with a link to a detailed configuration guide for assigning these methods to users.

NFC Card: Tap your NFC credential on a reader.
Mobile Unlock:
- Mobile Button: Tap a button in your Identity Endpoint for mobile.
- Mobile Tap: Tap your iOS or Android phone against a reader.
Face Unlock: Scan your face at a reader.
Touch Pass: Tap your phone or watch, with Touch Pass added, on a reader.
PIN: Enter your PIN on a reader.
QR Code: (For visitors only) Scan your QR code at a reader.
Hand Wave: (For exit only) Wave your hand in front of a reader. For security purposes, it cannot be used with other access methods simultaneously.
License Plate Unlock: Position your vehicle within the detection zone of the nearby UniFi surveillance camera.

UniFi Device Requirements

	Intercom	G3 Reader Pro	G3 Reader	G3 Reader Flex	G2 Reader Pro	G2 Reader	Access Ultra	Reader Lite	Protect AI Camera*

NFC Card	✓	✓	✓	✓	✓	✓	✓	✓	—
Mobile Unlock	✓	✓	✓	✓	✓	✓	✓	✓	—
Face Unlock	✓	✓	✓	✓	✓	—	—	—	—
Touch Pass	—	✓	✓	✓	—	—	—	—	—
PIN	✓	✓	✓	✓	✓	—	—	—	—
QR Code	✓	✓	—	✓	✓	—	—	—	—
Hand Wave	—	—	✓	—	—	✓	—	✓	—
License Plate Unlock	—	—	—	—	—	—	—	—	✓