UniFi Updates

Ensure peak performance and access to the latest features by keeping your UniFi system up-to-date. UniFi supports flexible update options, allowing you to automate or schedule updates and manually trigger them when needed. Release notes for all updates are available online.

Managing Updates

Update Manager is your centralized hub, located within Site Manager, to view and manage all updates across your UniFi deployments. It is accessible from the web at unifi.ui.com or within the Mobile App (iOS / Android).

Note: If your self-hosted UniFi Network Server is running a version prior to 8.6, you will need to manually update it using the instructions here.

Configuring Auto-Updates and Release Channels

If you want to manage your auto-update settings or configure your release channel (i.e., Official or Early Access), follow the instructions below. These instructions also apply if remote management is disabled and you do not have access to Site Manager.

1. Connect to a site, via Site Manager or local management.
2. Navigate to Settings > Control Plane > Updates.
3. Click your UniFi Console or UniFi Application.
   1. Note: UniFi Device updates are found within their associated application settings.
4. Select your desired release channel and/or configure auto-update settings.

Troubleshooting Update Issues

If an update fails, follow these steps:

1. Check internet access: Devices must be online for updates. Offline updates are possible using the Update Cache method.
2. Verify DNS settings: Use reliable DNS servers such as 1.1.1.1 or 8.8.8.8.
3. Ensure port access: Confirm that UDP ports 53 and 123 are not blocked by your gateway or ISP.
4. Contact your ISP: Check if your ISP is blocking required ports.
5. Advanced updates: Refer to the Advanced Updating Guide.