UniFi Access - Manage Door Unlock Recordings

When Door Unlock Recordings is enabled, a short video is automatically recorded when someone unlocks a location.

Requirement

• A hard disk (HDD) must be installed in your UniFi Console. 

Manage Unlock Recording Settings

1. Go to your Access application > Settings > Advanced> Video Recording > Door Unlock Recordings.
2. Maximum Call and View Duration: Select 2, 3, or 5 minutes.
3. Door Unlock Recordings: Select to record Video and Audio or Only Video every time a location is unlocked, or Disable Video Recordings.
4. Recording Retention:
   • Auto: Automatically delete the oldest recordings to free up space when your console's disk storage is full.
   • Custom: Set a custom video retention period (i.e., 7 days, 30 days, 90 days, 180 days, 1 year, or 2 years). Videos surpassing this period will be automatically deleted. Please note that certain areas require this by law.

View Unlock Recordings

1. Pair a UniFi Protect camera with your location.
2. View an unlock event recording when the location is unlocked.