UniFi Access - Configure and Manage Leave Unlocked Schedule

Configure Leave Unlocked Schedule

You can set a leave unlocked schedule for a door to keep it unlocked on a regular basis. Outside of the leave unlocked schedule, the door will remain locked.

  1. Open your Access application and go to Devices > Location Hubs.
  2. Select a hub, click Settings, and scroll down to the Leave Unlocked session.
  3. Select Custom Schedule and do either of the following:
    • Specify when the door will remain unlocked. You can add up to 20 schedules for a single day.
    • Tick the Use a pre-defined schedule checkbox and select a schedule. You can set predefined schedules in Settings > Policies > Schedules > Leave Unlocked.
  4. Enable the Holiday Exceptions feature:
    1. Click Edit Holiday and specify holidays.
    2. Set the unlock schedule for the holidays. The door remains unlocked during the unlock schedule on holidays.
  5. Enable the First-Person-In feature: The door will remain locked until a designated user unlocks the door during the scheduled time. 

Example for First-Person-In:

If an admin has set a daily unlock schedule of 9 AM - 5 PM, assigned a user as the first person to enter, and the user unlocks the door at 10 AM.

Then, the door will remain locked before 10 AM. and after 5 PM, and remain unlocked from 10 AM to 5 PM. On the next scheduled day, the door will still remain locked until the designated first person unlocks the door during the scheduled time.

Keep a Door Unlocked or Locked

To keep a door unlocked or locked for a specific duration despite the leave unlocked schedule, make sure you meet the requirements below:

  • Access application: v1.20.13 or later.
  • UA Hub: v4.2.1 or later.
  1. Open your Access Application and go to Devices > Location Hubs.
  2. Select a hub, go to Overview > Locked, and select an action from the drop-down menu.



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