Configuring Door Unlock Schedules in UniFi Access
UniFi Access makes it easy to create tailored door unlock schedules, keeping doors unlocked during designated times and allowing free access without requiring authentication. If you're looking to create access policies to manage authorized user access, click here.
Configuring Recurring Unlock Schedules
Set a recurring unlock schedule with up to 20 timeframes per day.
- Navigate to Access application > Dashboard, hover your mouse over a location, and click Manage.
- Navigate to Settings > Unlock Schedule > Custom.
- Use a Predefined Schedule: Select a previously created schedule.
- Holiday Exceptions: Set the unlock timeframes for holidays.
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First-Person-In Requirement: Keep the door locked until a designated user unlocks it during scheduled times. Resets daily or at set intervals.
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Example: If an admin schedules the door to unlock from 9 AM to 5 PM and assigns Employee A as the first to enter, and Employee A enters at 10 AM:
- The door stays locked until Employee A unlocks it with authorized credentials at 10 AM.
- The door remains unlocked from 10 AM to 5 PM.
- The next day, the door will stay locked until Employee A unlocks it during the scheduled timeframe.
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Example: If an admin schedules the door to unlock from 9 AM to 5 PM and assigns Employee A as the first to enter, and Employee A enters at 10 AM:
Configuring One-Time Unlock Schedules
Set a one-time unlock schedule that locks or reverts to the scheduled setting after it ends.
- Navigate to Access application > Dashboard, hover your mouse over a location, and click Manage.
- Navigate to Settings > Unlock Schedule > Temporary Unlock.
- Select an unlock time:
- Unlock for 10 Minutes, 30 Minutes, or 1 Hour
- Leave Unlocked: The door remains unlocked until manually ended.
- Custom Unlock Duration
FAQs
Can I lock a door during its scheduled unlock time?
Yes. You can manually override the unlock schedule by navigating to Access application > Dashboard > hover your mouse over a location > Overview > Lock Now.
Can the Access Reader screen display the unlock schedule?
Yes. The Reader Pro and Intercom screens can display the unlock schedule. To configure this, navigate to Devices > Readers > select a reader > Settings > Advanced > Show Unlock Schedule on Reader Screen.
Can I use the Access mobile app to meet the first-person-in requirement?
No. For security reasons, remote unlock via the Access mobile app does not fulfill the first-person-in requirement. To meet this requirement, you must unlock the door using a valid access credential, such as an NFC card, Face Unlock, PIN, Touch Pass, or Identity Endpoint mobile app's Mobile Unlock.
Can I apply the same custom unlock schedule to multiple Access Control Hubs?
Yes. You can create a predefined schedule and apply it across hubs in Access application > Dashboard > hover your mouse over a location > Manage > Settings > Unlock Schedule > Custom > Use a Predefined Schedule.
Can I set both a custom and a temporary unlock schedule on the same Access Control Hub?
No. Each Access Control Hub supports only one unlock schedule — either custom or temporary.
If you've set a custom schedule but need a temporary one for a specific event, use the one-time Temporary Unlock feature. After it ends, the door will automatically lock and resume the custom schedule.
How do I keep a door temporarily unlocked outside the custom unlock schedule?
You can use the Temporary Unlock feature to keep a door unlocked for a one-time event. For example, if your custom schedule runs from 9:00 AM–5:00 PM but you need the door unlocked from 7:00 AM–8:00 AM for a specific event, set a temporary unlock for that period. The door will automatically lock afterward and resume the custom schedule.
What happens to the Lock or Gate Operator terminal during an unlock schedule?
When an unlock schedule is configured, the Lock or Gate Operator terminal on the Access Control Hub will remain triggered according to the set schedule, keeping the door or gate unlocked or open for the duration of that timeframe.