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UniFi Access - PIN Configuration

UniFi Access lets you assign custom PIN codes to users for unlocking doors. This article covers assigning PINs to regular users. If you need to provide a guest with a PIN code, click here. For a complete list of supported unlock methods, click here

Assigning PINs to Users

  1. Navigate to Access application > Settings > Admins & Users > Users.
  2. Click on a user, then go to Settings > Assignments and click Add PIN.
  3. Enter a PIN or generate a random one and click Add.

Managing Global PIN Settings

You can customize PIN settings in Access application > Settings > General > Security > Credentials > PIN.

  • Set PIN length to 4, 6, or 8.
  • Randomize Keypad Layout: Only supported on Reader Pro and Intercom.
  • Allow Simple PIN: Allow PIN to contain sequential or repeated numbers (e.g., 123456, 000000)

Unlocking Doors with PINs

  1. Approach a compatible reader.
  2. Tap PIN Unlock on the reader screen. 
  3. Enter your PIN and press Enter.
  4. Once recognized, the door will unlock.

Enter PIN.png

FAQs

Can a user have multiple PINs?

No, each user can have only one PIN.

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