Help Center Help Articles Professional Support Professional Integrators Community RMA & Warranty Downloads Tech Specs

UniFi Access - Door Unlock with QR Code (Visitor Guide)

This guide is for visitors or guests who received a QR Code to access a site secured by UniFi Door Access. If you’re an admin trying to configure Guest or Visitor access, click here.

Requirements

  • Invitation Email: You've received an email titled "Your Upcoming Visit," which includes the company name, authorized doors, visit time, and QR code.

Note: If you have not received an invitation email, please contact your primary point of contact at the location you'll be visiting.

Unlocking Doors with QR Code

  1. Approach a reader at your scheduled visit time.
    QR Code.png
  2. Open your invitation email and find the QR code.
  3. Tap Scan QR Code on the reader.
  4. Hold your QR code in front of the camera and pause briefly as the system processes your code.
  5. Once recognized, the door will unlock.

FAQs

Can I unlock a door outside my scheduled visit?

No, your QR code is automatically revoked once the visit time ends.

Was this article helpful?