Back to TopUniFi Identity Enterprise - Plan and Billing
UniFi Identity Enterprise currently offers two distinctive plans for managers of small teams to large organizations. Each paid plan comes with distinctive features to meet different organization management needs.
Plan Options
Currently available plans:
- The Basic Plan
- The Standard Plan
The table below offers a comparison between the different available plans at the moment.
Notes: You can get a 10% discount off a paid subscription plan by selecting annual payment.
| Fields | Basic Plan | Standard Plan |
| Applications | For individuals or small enterprises using UniFi Identity Enterprise and organizing the UI products. | For large enterprises or organizations. |
| Monthly Cost (monthly payment in US$) | Free ($0) | $5 per user per month (tax excluded) |
| Annual Cost (annual payment in US$) | Free ($0) | $4.5 per user per month (tax excluded) |
| Max Users | 5 | Unlimited (Minimum of 5 users) |
| Door Access (doors) | Unlimited | Unlimited |
| Door Access Unlock Recordings (days) | 30 days | 90 days |
| Max Sites | 1 | Unlimited |
| Max Guests | 5 | 100 |
| One-Click WiFi and VPN | Yes | Yes |
| Adaptive VPN | No | Yes |
| Universal Directory (Google Workspace, Microsoft 365, and CSV) | Yes | Yes |
| Universal Directory (AD, LDAP, and JumpCloud) | No | Yes |
| Adaptive MFA | Yes | Yes |
| Identity Provider (Google Workspace and Microsoft 365) | No | Yes |
| UniFi Identity Enterprise SSO Apps (EA) | Up to 3 SSO Apps | Unlimited |
| Lifecycle Management | Yes | Yes |
| Org Charts | Yes | Yes |
| Group Visibility | No | No |
| Workflows & Approvals | 5 workflows | Unlimited |
| Layout | No | Yes |
| Attendance | No | Yes |
| Helpdesk | Yes | Yes |
| Identity Enterprise Apps | Yes | Yes |
| Identity Enterprise Manager | Yes | Yes |
| Identity Enterprise Workspace | Yes | Yes |
Manage Your Billing Information and Payment Method
The following outlines important payment information:
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We bill you upfront.
You always pay for UniFi Identity Enterprise at the start of your billing cycle. If you make changes in the middle of a billing cycle, we'll prorate how much you're charged (or credited back), so that you only pay for what you actually use. These prorations will be applied at the start of the next billing cycle. -
Billing cycle: Currently, paid subscription plans are billed monthly and annually.
Edit Billing Information or Change Payment Method
Notes: For Wire Transfer payments:
- If you haven’t subscribed to UniFi Identity Enterprise yet, you can use Wire Transfer as a payment method.
- If you have subscribed to UniFi Identity Enterprise, you can use Wire Transfer for payments only if your workspace has at least 25 users.
- An invoice will be generated within 1 hour after the successful completion of your Wire Transfer payment.
Important: Changing your payment method only applies to upcoming invoices and doesn’t apply to invoices with Pending or Failed statuses.
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Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
- Go to Settings > Plan & Billing > Billing Information.
- Click Change Payment Method or Edit Information.
Change the Payer
- Only the workspace owner can make the payment. Thus, you need to transfer the workspace ownership to the payer.
- Go to Settings > Plan & Billing > Billing Information.
- Click Edit Information and edit the full name and email address.
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