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Activating Emergency Mode in UniFi Access

UniFi makes it easy to activate Emergency Evacuation and Emergency Lockdown modes to ensure safe exits or secure spaces. These modes override credential authentication, keeping doors unlocked or locked as needed. This article explains how to activate the emergency mode. If you're looking to configure door unlock schedules generally, click here.

Emergency Evacuation and Emergency Lockdown

In emergency mode, access credentials are overridden. Admins can manage the mode via their Access application or mobile app, or by entering Admin Mode using their NFC card or PIN on an Intercom or Pro Reader.

  • Emergency Evacuation: Unlocks doors to ensure safe exit during emergencies like fires.
    Evacuation.png
  • Emergency Lockdown: Locks doors to protect people inside during threats like external attacks.
    Lockdown.png

Notes:

  • For a full list of Access Reader's LED status indicators, click here.
  • Update your Access application and devices to the latest version for improved security.

Manual Activation of Emergency Mode

You can activate emergency mode for the entire site or just a single door.

Site-Level Emergency Mode

Via Access Application

  1. Navigate to Access application > Dashboard and click the upper-right Emergency Mode.
  2. Select Evacuation or Lockdown.
  3. Confirm activation.

Via Intercom or Pro Reader

  1. Tap the top Admin icon on an Intercom or Reader Pro.
  2. Swipe your NFC card or enter your PIN.
  3. Navigate to Site Emergency > Emergency and tap Activate Emergency.

Single-Door Emergency Mode

Via Access Application

  1. Navigate to Access application > Dashboard, hover your mouse over a location, and click Manage.
  2. Navigate to Settings > Manage and click Lockdown.

Via Intercom or Pro Reader

  1. Tap the top Admin icon on an Intercom or Reader Pro.
  2. Swipe your NFC card or enter your PIN.
  3. Tap Lockdown.

Automatic Activation of Emergency Mode

To ensure Emergency Mode will automatically activate when a fire is detected:

  1. Wire a fire panel to your Access Control Hub.
  2. Configure the Emergency terminal settings for automatic emergency mode activation during a fire. 

FAQs

Does deactivating a door's emergency mode affect the site-level mode?

Yes. If the site-level emergency mode is activated manually, deactivating it for any door will also deactivate the site-level emergency mode. To deactivate, go to Dashboard > hover your mouse over a location > Overview > Deactivate.

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