UniFi Roles Explained: Admins and Users

UniFi offers a simple and flexible system for managing interactions with UniFi, whether it be Admins who are signing in and monitoring the platform, or Users who are unlocking doors and connecting to WiFi.

Admins

An Admin is anyone that has the ability to access a UniFi site, in order to monitor and/or make configuration changes. The Owner is the account that originally set up a UniFi Console. Owners can invite additional Admins, with custom permissions, so that the site will be accessible via their Site Manager. By default, Admins are granted Full Management permissions, but you can create custom roles, such as:

• View Only: View applications without making changes.
• None: No access to an application.
• Hotspot Operator (Network): Manage guest WiFi hotspots.
• Site Admin (Network): Configure settings for specific sites (available on multi-site UniFi Consoles).
• Device Specific (Protect): View or edit selected Protect devices (cameras, doorbells, etc.).
• Door Attendant (Access): Open doors and communicate with visitors.

To learn more about adding Admins, click here.

Users

Users interact with UniFi devices in their daily operations. For example, an office building might have a few Admins but hundreds of Users. Users may need permissions from Admins for tasks such as:

• Door Access: Unlocking doors and gaining building entry.
• Talk: Making calls with UniFi Talk phones.
• Connect: Adjusting room lighting or even charging their EV.

To learn about creating Users, click here.

Managing Users in Identity Endpoint

Admins can manage Users more effectively through Identity Endpoint, a free service that simplifies user permissions and access management. While permissions can be assigned directly in each application (Access, Talk, Protect, etc.), Identity Endpoint provides a streamlined management experience.

Organizations can use Identity Endpoint to manage permissions for all UniFi applications from a single platform. This makes connecting to WiFi, unlocking doors, and accessing resources effortless for users.

For a detailed overview of Identity Endpoint, click here.