Adding Users in UniFi

Users are the people who interact with UniFi services such as WiFi, VPN, Door Access, and other UniFi applications. How users are added and managed depends on whether you are using UniFi Fabrics for centralized management or operating individual sites independently.

For an overview of the difference between Admins and Users, see UniFi Roles Explained: Admins and Users.

User Management with UniFi Fabrics

When using UniFi Fabrics, users and permissions are managed centrally across multiple sites. Fabrics support role-based access control, Identity Provider (IdP) integration for automated onboarding and offboarding, and secure, identity-based access to UniFi services through the UniFi Endpoint app.

For an overview of Fabrics, check out this UniFi Academy Topic.

To learn how to add users via IdPs such as Entra, Google Workspace, Active Directory (AD), or LDAP, see Binding an Identity Provider (IdP) To A UniFi Fabric.

Creating Users (Non-Fabric)

Manually Adding Individual Users

1. On Site Manager go to People.
2. Click Create New, and select Create New User.
3. Enter the User’s Name and Email.
4. Click Create.

Importing Users from a CSV File

1. On Site Manager go to People.
2. Click Create New, and select Import Users from CSV File.
3. Follow these steps:
   • Download the provided CSV template.
   • Fill out the template with user information.
   • Export the updated template as a CSV file.
   • Upload the file in the dialogue box.
   • Click Import.

Note: If the CSV file includes a PIN, NFC card, or license plate already assigned to an existing user in the UniFi Console, the credential will be reassigned to the imported user and removed from the previous user.

Managing Users

Now that Users are added, you can manage their permissions directly within applications like UniFi Access, Talk, or Protect to tailor access for each User.