UniFi Video will reach end-of-support on December 31st, 2020.
For more information, please refer to the official community notice.
UniFi Network Troubleshooting
Reset and Emergency Recovery
- UniFi - UDM/UCK: How to Reset the UniFi Controller to Factory Defaults
- UniFi - How to Reset Devices to Factory Defaults
- UniFi - How to Uninstall the UniFi Network Controller
- UniFi - UDM/UXG: Emergency Recovery Mode UI
- UniFi - Cloud Key Emergency Recovery UI
Troubleshooting: Gathering Data
Troubleshooting: Setting Up
- UniFi - How to Remove (Prune) Older Data and Adjust Mongo Database Size
- UniFi - Network Controller: Repairing Database Issues on the UniFi Controller
- UniFi - Troubleshooting Offline Cloud Key and Other Stability Issues
- UniFi - Controller Fails to Start When Opened
- UniFi - Troubleshooting Issues with Controller Backup Files