UniFi Video is an obsolete product line.

This application and its related devices will no longer receive any manner of technical support, including functional and security updates. Additionally, there will be no further updates to Help Center content pertaining to UniFi Video.

UniFi Network Video Recorder Extended Replacement

Summary: As of November 2020, all UNVRs are manufactured with eMMC internal storage technology. Compared to the flash storage of prior models, eMMC optimizes the UNVR's overall performance and extends its lifespan. With that in mind, we want to ensure that those with UNVRs predating this manufacturing change also enjoy the same maximized product longevity, so we are offering a one-year extended replacement for all UNVRs manufactured between October 2019 and November 2020. Extensions begin the day of their corresponding warranty's expiration.

Device Eligibility: UNVRs with flash storage will have a date code of 2048 or earlier. Please check the date code on the back of your device to see if it qualifies for warranty extension.

Additional Recommendation: Regardless of your UNVR's storage mechanism, the best way to maintain its peak operational efficiency is to ensure that you are always running the most up-to-date versions of UniFi OS and UniFi Protect.

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