UniFi OS Consoles Wi-Fi Switching Camera Security Phone System Door Access Accessories UISP

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This application and its related devices will no longer receive any manner of technical support, including functional and security updates. Additionally, there will be no further updates to Help Center content pertaining to UniFi Video.

UniFi Access - Emergency lockdowns and evacuations

This article outlines how to activate and reset the Emergency Lockdown and Emergency Evacuation functions in the UniFi Access application.

Device firmware requirements

In order to use these functions, please ensure that your Access devices meet these firmware requirements:

  • UA-Hub: Version 4.0.11.353 or higher
  • UA-Pro: Version 2.1.62 or higher
  • UA-Lite: Version 3.8.26.375 or higher

Activate an emergency lockdown

Note: Only users with Owner-level permissions can activate an emergency lockdown.

To enable emergency lockdown in the UniFi Access application:

  1. Enter your gateway device's IP address in your web browser and log in to UniFi OS.
  2. Select Access from the application menu.
  3. Click the Settings icon in the bottom-left corner of the application dashboard.

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  1. Click the General tab on the settings page. 
  2. Click the Emergency Lockdown button.

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  1. Enter your password and click Enable in the pop-up verification window to activate the lockdown.

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Note: Once an emergency lockdown is enabled:

  • All the doors will be locked immediately.
  • Authentication methods such as NFC, Hand Wave, and PIN Code Mode will be disabled.
  • The UA-Pro screen will display a blinking red light and display LOCKDOWN text.
  • The UA-Lite will display a steady light.

UniFi_Access_-_Emergency_lockdowns_and_evacuations_5.png

Activate an emergency evacuation

Note: Only users with Owner-level permissions can activate an emergency evacuation.

To enable emergency evacuation in the UniFi Access application:

  1. Enter your gateway device's IP address in your web browser and log in to UniFi OS.
  2. Select Access from the application menu.
  3. Click the Settings icon in the bottom-left corner of the application dashboard.

unifi_access_emergency_lockdowns_and_evacuations_5.png

  1. Click the General tab on the Settings page.
  2. Click the Emergency Evacuation button.

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  1. Enter your password and click Enable in the pop-up verification window to activate the evacuation.

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Note: Once an emergency evacuation is enabled:

  • All the doors will immediately unlock.
  • The UA-Pro screen will display a blinking blue light and EVACUATION text.
  • The UA-Lite will display a flashing, alternating red and blue light.

UniFi_Access_-_Emergency_lockdowns_and_evacuations_7.png

Reset an emergency lockdown or evacuation status

To reset the emergency lockdown or evacuation feature:

  1. Click the Reset link next to the Door Status field's current emergency protocol (i.e., Emergency Lockdown or Emergency Evacuation) on the General settings page.

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  1. Click the Reset button in the pop-up confirmation window. This process may take about 30 seconds.

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