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UniFi Access - Manage access schedules and policies

In your UniFi Access application, you can manage the way users access doors via:

  • Access Schedules: Set time frames in which door(s) can be accessed.
  • Access Policies: Access schedules that are assigned to specific user and door group(s). During your initial UniFi Access system setup, these two default policies are created:
    • Default Admin Policy:
      • User: The owner of the workspace
      • Doors: All doors in the system
      • Schedule: Always accessible (24/7/365)
    • Default UDM-Pro Policy
      • User: The top-level user group
      • Doors: All doors in the system
      • Schedule: A custom "UDM-Pro" schedule

This article describes how to create and modify access schedules, policies, and holiday groups in your Access application. In this article, you'll find the following sections:

Create an access schedule

To create an access schedule:

  1. Navigate to the Policies menu of the Access application.
  2. Click the Schedules tab at the top of the Policies menu.
  3. Click the Create Schedule link on the left side of the screen.
  4. Click and drag the time bars of each desired day to create its specific access schedule.

Note: Time bars are set according to a 24-hour clock, and the default schedule window is 9:00 to 17:00 (9:00 a.m. - 5:00 p.m.).


Create a holiday group and custom holidays

Holiday groups allow you to add holiday exceptions to door access schedules.

To create a holiday group and custom holidays:

  1. Navigate to the Policies menu and click the Holiday Groups tab at the top of the menu.
  2. Create and assign holiday group(s):
    1. Click the Add Holiday Group link in the top-right corner of the screen.
    2. Specify the name of your holiday group.
    3. Select the calendar type to automatically import holidays from predefined calendars.


  3. You can also add custom holidays by clicking Add Holiday and selecting the date.

Create an access policy

Access policies allow you to set door and user group-specific access schedules.

To create an access policy:

  1. Navigate to the Policies menu and click the Policies tab at the top of the menu.
  2. Click the Add Policy in the top-right corner of the menu.
  3. Define the access policy's details:
    1. Specify the name for the access policy.
    2. Select the doors and user groups you want to apply to the policy.
    3. Assign an access schedule to it.



You can manage existing access schedules, policies, and holiday groups anytime via the Policies section.


Create an unlock schedule

Scheduled Unlock settings allow you to specify when the door(s) will be automatically unlocked.

To create an unlock schedule:

  1. Open the Policies menu and click the Schedules tab at the top of the menu.
  2. Create a schedule that you'd like to apply the unlock schedule to.Screenshot_1.png
  3. Enable the Scheduled Unlock toggle switch.
  4. Open the Location menu, select the doors and click the Policies tab in the details page.
  5. Select the schedule under the Schedule Unlock section.Screenshot_2.png

In addition to creating an unlock schedule, you can also enable the First Person In feature. When activated, doors can only be unlocked by a specific person using their NFC card or another valid access credential.

For example, you've set a daily unlock schedule of 9 a.m. - 5 p.m., enabled First Person In, and assigned a specific user. If that user unlocks a door at 10 a.m., all doors will remain locked until 10 a.m., in spite of the unlock schedule, because that is when the assigned person used their access credential. Now, the day's unlock schedule is 10 a.m. - 5 p.m.

To enable and configure the First Person In feature:

  1. Enable the Scheduled Unlock feature.
  2. Click Edit near the First Person In section.
  3. Enable First Person In.
  4. Select the user you want to add to the First Person In list.
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