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UniFi Video is an obsolete product line.

This application and its related devices will no longer receive any manner of technical support, including functional and security updates. Additionally, there will be no further updates to Help Center content pertaining to UniFi Video.

UniFi - UDM/UDM-Pro: Firmware Upgrade Troubleshooting

If upgrading via the usual methods fails, you can upgrade your Dream Machine via SSH or the Recovery user interface.

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  • Upgrade firmware with SSH: 
    1. Download the most recent stable firmware for your UDM (here) or UDM-Pro (here).
    2. Follow the steps in this guide to update your firmware.
  • Upgrade firmware with Recovery UI:
    1. Download the most recent stable firmware for your UDM (here) or UDM-Pro (here).
    2. Follow the recovery UI update steps: https://udm.ui.com/recovery.
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