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UniFi Video will reach end-of-support on December 31st, 2020.

For more information, please refer to the official community notice.

UniFi - UDM/UDM-Pro: Firmware Upgrade Troubleshooting

If upgrading via the usual methods fails, you can upgrade your Dream Machine via SSH or the Recovery user interface.

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  • Upgrade firmware with SSH: 
    1. Download the most recent stable firmware for your UDM (here) or UDM-Pro (here).
    2. Follow the steps in this guide to update your firmware.
  • Upgrade firmware with Recovery UI:
    1. Download the most recent stable firmware for your UDM (here) or UDM-Pro (here).
    2. Follow the recovery UI update steps: https://udm.ui.com/recovery.
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