UniFi Storage Requirements and Compatibility
Hard disks (HDD) enable the storage of recordings from Protect and Access, as well as voicemails from Talk. The CloudKey Gen2 Plus requires an HDD, and comes with a 1TB disk pre-installed for your convenience.
To learn more about RAID and Data Redundancy on NVRs and UNAS, click here.
Recommendations
| Storage Type | Applicable UniFi Consoles | Recommended Storage | General Requirements |
| 3.5" HDD | Standard Rack-Mounted Consoles (e.g. UNVR-Pro, UNAS-Pro, UDM-Pro) | Official UniFi HDD: 8/16/24TB | 1TB or larger CMR drive with 7200RPM read/write speeds |
| 2.5" HDD | CloudKey+ | Included SSD | Minimum 1TB SATA SSD requiring no more than 5V power |
| MicroSD | Dream Router, Dream Wall | - | Minimum capacity of 128GB |
| NVMe SSD | UCG-Max | Included | Requires the M.2 SSD tray. Although compatible with all SSDs, performance will be limited to PCIe Gen3 x2 lanes. |
You can find instructions for replacing your current storage devices here.
Incompatible Storage
3.5” Disks
| Vendor | Series | Model | Capacity | Notes |
| Seagate | SkyHawk | ST10000VX0004 | 10TB | Does not fit the drive tray. |
| Seagate | Ultrathin | ST500LT032 | 500GB | Does not have bottom screws. |
| Western Digital | UltraSlim | WD5000MPCK | 500GB | Does not have bottom screws and connectors do not fit the tray. |
|
Any |
Any |
SMR Drives |
Any | Drives fit the tray but cause issues. |
2.5” Disks
| Vendor | Series | Model | Capacity | Notes |
| Seagate | Ironwolf | ZA960NM10001 | 960GB | Does not meet the Power requirements* |
| Seagate | Ironwolf | ZA1920NM10001 | 1.92TB | Does not meet the Power requirements* |
| Seagate | Ironwolf | ZA3840NM10001 | 3.84TB | Does not meet the Power requirements* |
*The CloudKey Gen2 Plus does not support hard drives that require a 12V supply in addition to the default 5V supply.
MicroSD Cards
| Vendor | Series | Model | Capacity | Notes |
| Samsung | EVO Plus | Any | Any | Compatible with the Dream Router, not the Dream Wall |
| Any | Any | Any | 128GB | SD Cards must have at least 128GB of storage capacity |