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UniFi Video will reach end-of-support on December 31st, 2020.

For more information, please refer to the official community notice.

UniFi Protect - Hard drive compatibility

This article outlines hard drive models confirmed compatible and incompatible with the UniFi Dream Machine Pro (UDM-Pro), UniFi Protect Network Video Recorder (UNVR) and Cloud Key Gen2 Plus(CK-GEN2-PLUS).

Generally, most SATA HDDs should be compatible with Protect NVRs, as long as:

  • they fit the HDD tray of the NVR, i.e. 2.5" for the Cloud Key Gen2 Plus and 2.5" or 3.5" for UDM-Pro and UNVR
  • are at least 128GB of storage
  • are designed for continuous load, e.g. marketed as NAS or Surveillance Grade

If you have questions about a particular hard drive model or need help choosing a hard drive, please reach out to the Ubiquiti Community users for insights and recommendations.

UniFi Dream Machine Pro and UniFi Protect Network Video Recorder

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The UDM-Pro and UNVR require the HDD to have one partition of ext4 filesystem format. If the HDD isn't pre-formatted when inserted, the device will format it to be one partition of ext4 filesystem.

Compatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate SkyHawk AI ST16000VEZ00 16TB 7200RPM  
Seagate SkyHawk  ST14000VX0004 14TB 7200RPM  
Seagate SkyHawk ST8000VX0004 8TB 7200RPM No middle screw, but drive fits tray.
Western Digital Red PRO  WD101KFBX 10TB 7200RPM  
Western Digital Red  WD10EFRX 1TB 5400RPM  
Western Digital Re Enterprise WD2004FBYZ 2TB 7200RPM  
Western Digital WD Gold WD2005FBYZ 2TB 7200RPM  
Western Digital Red WD80EFAX 8TB 5400RPM  
Western Digital Purple WD81PURZ 8TB 5400RPM  
Western Digital Purple WD82PURZ 8TB 7200RPM  

Incompatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate SkyHawk ST10000VX0004 10TB 7200RPM Does not fit drive tray.
Seagate Ultrathin ST500LT032 500GB 5400RPM Does not have bottom screws.
Western Digital UltraSlim WD5000MPCK 500GB 5400RPM Does not have bottom screws and connector not fit tray.
Any Any SMR Drives Any Any Drives fit tray but cause issues.

Cloud Key Gen2 Plus

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Compatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate BarraCuda ST5000LM000 5TB 5400RPM  

Incompatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate Ironwolf ZA960NM10001 960GB N/A Does not meet Power Requirements*
Seagate Ironwolf ZA1920NM10001 1.92TB N/A Does not meet Power Requirements*
Seagate Ironwolf ZA3840NM10001  3.84TB N/A  Does not meet Power Requirements*

* The Cloud Key Gen2 Plus does not support Hard Drives that require a 12V supply in addition to the default 5V supply.

 

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