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UniFi - Storage Requirements and Compatibility
Hard disks (HDD) enable the storage of recordings from Protect and Access, as well as voicemails from Talk. The Cloud Key Gen2 Plus requires an HDD, and comes with a 1TB disk pre-installed for your convenience.
Recommendations
| Storage Type | Applicable UniFi Consoles | Recommended Storage | General Requirements |
| 3.5" HDD | Dream Machine Pro, Dream Machine SE, Network Video Recorders | 8TB UniFi HDD | CMR drive with 7200RPM read/write speeds |
| 2.5" HDD | Cloud Key Gen2 Plus | Included HDD, or Toshiba 2.5" MQ01ABD100V | CMR drive with 5400RPM read/write speeds |
| MicroSD Card | Dream Router, Dream Wall | - | Minimum capacity of 128GB |
You can find instructions for replacing your current storage devices here.
Incompatible Storage
3.5” Disks
| Vendor | Series | Model | Capacity | Notes |
| Seagate | SkyHawk | ST10000VX0004 | 10TB | Does not fit the drive tray. |
| Seagate | Ultrathin | ST500LT032 | 500GB | Does not have bottom screws. |
| Western Digital | UltraSlim | WD5000MPCK | 500GB | Does not have bottom screws and connectors do not fit the tray. |
|
Any |
Any | SMR Drives | Any | Drives fit the tray but cause issues. |
2.5” Disks
| Vendor | Series | Model | Capacity | Notes |
| Seagate | Ironwolf | ZA960NM10001 | 960GB | Does not meet the Power requirements* |
| Seagate | Ironwolf | ZA1920NM10001 | 1.92TB | Does not meet the Power requirements* |
| Seagate | Ironwolf | ZA3840NM10001 | 3.84TB | Does not meet the Power requirements* |
*The Cloud Key Gen2 Plus does not support hard drives that require a 12V supply in addition to the default 5V supply.
MicroSD Cards
| Vendor | Series | Model | Capacity | Notes |
| Samsung | EVO Plus | Any | Any | Compatible with the Dream Router, not the Dream Wall |
| Any | Any | Any | <128GB | SD Cards must have at least 128GB of storage capacity |
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