(ARCHIVED) airControl - How to Export and Delete Device Data

This article has been archived.

This article is current to the last version of airControl, but will not be updated further since airControl has been retired.

This article describes how an administrator can export and/or delete data from their airMAX or airFiber airControl network.

Table of Contents

  1. Introduction
  2. How to Export / Delete Data
  3. Related Articles


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Effective as of May 25, 2018, the General Data Protection Regulation (GDPR) is a privacy regulation that aims to strengthen the security and protection of personal data in the EU and harmonize EU data protection laws. Besides strengthening and standardizing data privacy across the EU nations, it will require new or additional obligations on all organizations that handle EU citizens’ personal data.

We are committed to help our customers prepare for the changes brought by the GDPR. Compliance-related tools that are currently or soon to be available include the following:

How to Export / Delete Data

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Data in airControl is associated with the specific MAC ID of each client device. To delete the data of each client device, just remove it from airControl. This will instantly remove any data associated with it.

Starting with airControl v2.1.1, users can easily export data associated with a client device by following these simple steps:

  1. Go to Device list page.
  2. Select the devices from which to export the data.
  3. From the “Context” menu click the “Export Data” item. A text file containing the client device data will be downloaded.

Our team is reviewing our products and practices to ensure we support our customers with their GDPR compliance. We may provide updates and add features and functionalities to further support our customers along the way. We’ll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies, and will adjust our plans accordingly if it changes. If you have any questions about how Ubiquiti can help you with GDPR compliance, we hope you’ll reach out to us at dataprotection@ubnt.com.

Related Articles

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UNMS - How to Export and Delete Device Data

airMAX - How to Export and Delete Device Data

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