UniFi Gateway - Site-to-Site IPsec VPN

IPsec is a Site-to-Site VPN that allows you to connect a UniFi gateway to a remote location. You can access it from Network Settings > Teleport & VPN.

Refer to the advanced article when setting up a Site-to-Site VPN to a third-party gateway. A UniFi Gateway or UniFi Cloud Gateway is required.

How Does it Work?

IPsec Site-to-Site VPNs use a Pre-Shared Key for authentication. A unique key is automatically generated, but a custom key can be used as well.

Additionally, the following information is required:

  • Server Address: Use the IP address assigned to the WAN port or enter a manual address.
  • Shared Remote Subnets: Network(s) used at the remote location.
  • Remote IP: Public IP address of the remote location.

In order to set up a successful VPN, the following information needs to match between the gateways:

  • VPN Protocol
  • Pre-shared Key
  • Remote and local server IP address
  • Remote and local subnets
  • Key Exchange Version, Encryption, Hash, and DH Groups (when using Manual settings)
  • Perfect Forward Secrecy (when using Manual settings)
  • Route-Based VPN (when using Manual settings)

Note: When configuring a Site-to-Site VPN between two UniFi gateways, we recommend to use the Auto settings.

Frequently Asked Questions

1. Are IPsec Site-to-Site VPNs secure?

IPsec encrypts your traffic and secures the VPN connection. It also uses an automatically generated unique key for authentication.

2. What should I do if the VPN does not establish?

Check if one of the gateways is assigned a private IP address and is behind another router.

If both gateways are using public IP addresses, then verify if the configuration matches.

3. What should I do if I am not able to communicate over the VPN?

To test connectivity over the VPN, try pinging between two clients instead of to or from the UniFi gateway itself.

If the ping is not working, then verify if there are any Firewall or Traffic Rules configured that may prevent connectivity.

When using Windows clients for testing, also ensure that the ping traffic is allowed through the Windows firewall.

4. Can IPsec Site-to-Site VPNs be used when the UniFi Gateway is behind NAT?

We recommend to use IPsec Site-to-Site VPNs on a UniFi Gateway that has access to a public IP address. Any performance or port forwarding issues on the upstream router can cause the VPN to disconnect. 

If this is not an option, then configure the authentication IDs. For example, an IPsec Site-to-Site VPN is set up between the below UniFi Gateways:

  • UniFi Gateway Site A - WAN IP (behind NAT)
  • ISP modem/router Site A - WAN IP (public IP)
  • UniFi Gateway Site B - WAN IP IP (public IP)

The VPN is set up between the public IP addresses >

When Site B receives the IPsec VPN peer request from Site A, it will contain both the and IP addresses. However, Site B is only configured to peer with causing a mismatch. To resolve this, configure as the Local Authentication ID on Site A. 

The reverse is also possible. The IP address can be configured as the Remote Authentication ID on site B.

Besides IP addresses, authentication IDs also support hostnames, email addresses and distinguished names.

5. Do I need to manually create firewall rules or static routes for the VPN?

No, these are automatically created.

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