UniFi SuperLink Setup and FAQs

SuperLink is a long-range UniFi Protect gateway that connects sensors via Bluetooth and sub-GHz for extended wireless coverage. Designed to support sensors with up to a 2 km line-of-sight range and extended battery life, SuperLink enhances the flexibility and reliability of UniFi Protect deployments, making sensor monitoring easier and more versatile than ever.

Key Features

• Dual Radios: Bluetooth for short-range and proprietary SuperLink for ultra-long-range connectivity (up to 2 km).
• High Capacity: Supports up to 96 SuperLink sensors and up to 7 legacy UP-Sense (BLE) devices via Bluetooth.
• Flexible Power Options: Powered via PoE or USB-C, giving multiple deployment possibilities.
• Mounting: Wall or DIN rail mount options make installation fast and easy.

Setup

1. Plan Device Placement:
   1. Identify where UP-Sense (BLE) devices will be installed.
   2. Determine an optimal location for the SuperLink gateway so it is within BLE range of all UP-Sense (BLE) devices.
2. Physically install the SuperLink:
   1. Secure the SuperLink gateway on a wall or DIN rail.
   2. Supply power using either PoE or the USB-C port.
3. Adopt the SuperLink to UniFi Protect:
   1. Adopt the SuperLink to UniFi Protect. To learn more about adoption, click here.
4. Connect UP-Sense (BLE) Devices:
   1. Power on the UP-Sense (BLE) units.
   2. Adopt the UP-Sense (BLE) units and configure your desired settings.
5. Connect SuperLink sub-GHz sensors:
   1. SuperLink Sensors are coming soon. Additional documentation will be available at a later date.

FAQs

What is SuperLink and how does it compare to the existing BLE interface?

SuperLink is an optimized wireless protocol designed for low-latency, long-range communication with software update management enhancements. Unlike the existing BLE devices, SuperLink endpoint devices offer superior range and power efficiency while minimizing delays, making it ideal for security, automation, and industrial applications.

How many SuperLink devices can be connected to one console?

There is no limit to the number of SuperLink devices used. 

Can I use SuperLink alongside existing Bluetooth enabled U6 Access Points?

Yes, UP-Sense (BLE) units will automatically connect to the Bluetooth gateway with the strongest signal. Sensors can also be locked to a specific gateway in UniFi Devices > UP-Sense (BLE) > Connection Settings.

Is SuperLink secure?

Absolutely. SuperLink implements end-to-end encryption, authentication, and secure OTA updates. It benefits from the robust security infrastructure of UniFi OS, ensuring robust protection for all deployments.

Will SuperLink require a UniFi OS Console to operate?

Yes, SuperLink is managed through UniFi OS, ensuring tight integration with UniFi Protect and future IoT applications.

Where can I install SuperLink for the best coverage?

For optimal range, mount SuperLink high on a wall or on a DIN rail in a central location, minimizing obstructions between the gateway and your sensors.

What is the range of SuperLink’s Bluetooth Radio?

Super Link has a long-range BLE radio for connecting to UP-Sense units. The range is improved compared to the Bluetooth radio on U6 Access Points. 

What is the range of SuperLink’s SubG connectivity?

SuperLink can communicate with upcoming SuperLink sensors up to 2 km line of sight. Actual performance may vary based on environmental factors such as obstacles and local RF conditions.