UniFi Access - Triggering Doorbells Using a Reader (User Guide)

UniFi Access readers allow visitors to notify tenants of their presence at the door. Tenants can see, speak with, and grant access to visitors. If you're an admin setting up doorbell call features, click here.

How to Trigger a Doorbell

1. The process for triggering a doorbell depends on the type of access reader:
   
   • Intercom Readers: Press the Doorbell Call button at the bottom, or use the directory to dial a number.
   • Other Touch-Screen Readers: Swipe up on the doorbell icon if an upward arrow is displayed. If no arrow appears, press and hold the doorbell icon for 3 seconds.
     
2. After triggering the doorbell, wait for a response or for the door to be unlocked.