Help Center Help Articles Professional Support Professional Integrators Community RMA & Warranty Downloads Tech Specs

UniFi Access - Visitor Schedule Configuration

UniFi Access makes it easy for admins to manage guests and visitors by scheduling visits with access to specific locations at set times. For general access policies for regular users, click here.

Creating New Visitors

  1. Navigate to Access application > Settings > Visitors and click Create New Visitor.
  2. Specify the Visitor Name.
  3. Specify the Schedule, whether this is a One-Time, or Recurring visit.
  4. Assign the Visit Locations (i.e., the door, gate, or elevator).
  5. Assign Credentials for unlocking doors. 
  6. Click Create.
  7. Click to Send an invitation email to the visitor.

Change Visitor Status

You can manually change a visitor's status by navigating to Access application > Settings > Visitors > select a visitor > Overview.

  • Mark as Arrived: Visitor has arrived and accessed a designated location.
  • Mark as Complete: Visit has ended.
  • Cancel Visit: Visit canceled, and visitor's access credentials revoked.

Unlocking Doors with Assigned Credentials

Once invited, visitors will receive an email with the visit details including their access methods.

  • QR Code: Scan a QR code at the reader to unlock a door.
  • NFC Card: Tap an NFC card against a reader to unlock a door.
  • PIN: Enter a PIN on a reader to unlock a door.
  • License Plate: Position a vehicle within the detection zone of the nearby UniFi surveillance camera to unlock a gate or garage door.

FAQs

Can a visitor be assigned multiple access methods?

Yes, visitors can be assigned multiple access methods as needed.

Can a visitor access a door outside their scheduled visit?

No, visitors' access credentials are automatically revoked once the visit time ends, ensuring your spaces stay secure.

Was this article helpful?