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Adding Users in UniFi

Users are the people who interact with UniFi devices. Admins can create Users in order to assign them custom permissions. For more information on the differences between Users and Admins, click here.

UniFi has several methods of adding users, to provide flexible and efficient management based on your needs.

Directory Sync (AD/LDAP)

To integrate an AD/LDAP directory, follow the detailed steps provided in this guide.

Creating a New User

  1. Go to Settings > Admins & Users > Users.
  2. Click Create New User, and select Create New User.
  3. Enter the User’s Name and Email.
  4. Click Create.

Importing Users from a CSV File

  1. Go to Settings > Admins & Users > Users.
  2. Click Create New User, and select Import Users from CSV File.
  3. Follow these steps:
    • Download the provided CSV template.
    • Fill out the template with user information.
    • Export the updated template as a CSV file.
    • Upload the file in the dialogue box.
    • Click Import.

Creating User Groups

UniFi offers configurable User Groups, for more organized and scalable policy management, especially for those using Identity Endpoint. To create a user group:

  1. Go to Settings > Admins & Users > Users.
  2. Select Manage Groups to open the Manage Groups panel.
  3. Click Add Group to create a new group.

Managing Users

Now that Users are added, you can manage their permissions directly within applications like UniFi Access, Talk, or Protect to tailor access for each User.

For an even better experience, check out UniFi’s free Identity Endpoint software, which enables you to seamlessly onboard and offboard users while also consolidating their permissions behind a single pane of glass. For more details on Identity Endpoint, click here.

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