UniFi Access - Managing Access Control Hub Terminals (Software)

Access Control Hubs support conventional electric bolts/strikes, magnetic locks, and access accessories, such as fire panels, motion sensors, push-to-exit buttons, chimes, and alarms.

To manage the terminal modes:

  1. Go to your Access application > Devices.
  2. Select a device and go to Overview > Terminal Manager > Terminals.

Installation Guide

Before you start, ensure you have already connected the hardware devices to Access Control Hubs.

Note: Access Elevator Hub only supports configuring Emergency Mode.

Configure Door Position Sensor

Door Position Sensor or Door Position Switch (DPS) determines whether a door is open or closed, and then sends the information to the access control system. This information is vital for the system to determine whether to trigger alarms or lock doors.

DPS offers clear and color-coded text for door status in the UniFi Access application and mobile app.

UniFi Access’ Magnetic Lock (UA-Lock-Magnetic-270kg and UA-Lock-Magnetic-540kg) is equipped with a built-in DPS and can notify admins in case of any abnormal door status.

Configure Door Position Trigger Level

  1. Go to your Access application > Devices.
  2. Select an Access Control Hub and go to Overview > Terminal Manager > Terminals.
  3. Select DPS or Door Position and set its trigger level to High Active (NC).

Monitor Location Status

Monitor real-time location statuses in Dashboard and take immediate actions on abnormal statuses. If a door is open without authorization, an "unauthorized opening" event will be logged in System Log > Critical, you can review system logs regularly for enhanced security.

If the Lock Status Is And DPS Status Is Then the Location Status Is
Unlocked Closed, or no DPS connected Unlocked
Open Open
Locked Closed, or no DPS connected Locked
Open Unauthorized opening

Upgrade to UniFi Identity Enterprise to Receive Unauthorized/Prolonged Openings Notifications

UniFi Identity Enterprise supports notifying the workspace Owner and Super Admins of unauthorized/prolonged door openings for proactive security. 

  1. Go to your Identity Enterprise Manager > Services > Door Access > Advanced.
  2. Go to Notify Owner/Super Admins of and tick the Unauthorized/Prolonged Openings checkbox.

Notes: 

  • Currently, only the workspace with a legacy user interface can receive Prolonged Openings notifications.
  • You can also connect a siren to your Access Control Hub and configure its terminal mode to trigger it when the door is left open for a specified duration.

Configure Siren

Connect a siren to your Access Control Hub and configure the duration for which your door remains open after valid access to activate the siren. This enhances your workspace’s security by preventing doors from being left open accidentally after use.

  1. Go to your Access application > Devices > Hubs.
  2. Select a Hub and go to Overview > Terminal Manager > Terminals.
  3. Do either of the following:
    • Access Hub: Go to REN > Terminal Mode and select Ring/Trigger Chime.
    • Access Door Hub: Go to Auxiliary (AUX) > SIREN/CHIME Terminal Mode and select Siren.
    • Enterprise Access Hub: Go to Auxiliary (AUX) > Terminal Mode and select Siren.
  4. Go to Trigger Open Door Alarm After and select the duration for which your door remains open after valid access to activate the siren.

Configure Push-to-Exit Button

You can connect a push-to-exit button to your Access Control Hub and the door will be unlocked when someone presses the button. Push-to-exit button is widely used for doors, exits, gates, and in automatic access control systems for offices, banks, gas stations, department stores, and more.

  1. Go to your Access application > Devices > Hubs.
  2. Select a Hub and go to Overview > Terminal Manager > Terminals.
  3. Do either of the following:
    • Access Hub: Go to Request to Enter (REN) > Mode.
    • Access Door Hub: Go to Button > Mode.
    • Enterprise Access Hub: Go to Exit Request > Mode.
  4. Select Unlock Door and click Apply Changes.

Configure Third-Party Chime

Note: To configure UniFi Protect Chime, please see this article.

Connect Access Reader and Third-Party Chime

You can install an Access Reader and a third-party chime and configure the terminal mode to enable the chime to sound when someone makes a doorbell call from G2 Reader Pro (UA-G2-Pro) or Access Reader Pro (UA-Pro).

  1. Go to your Access application > Devices > Hubs.
  2. Select a Hub, go to Overview > Terminal Manager > Terminals, and select AUX in the terminal diagram.
  3. Do either of the following:
    • Access Hub: Go to Auxiliary (AUX) > Dry Terminal Mode or Powered Terminal Mode.
    • Access Door Hub: Go to Auxiliary (AUX) > Sire/Chime Terminal Mode.
    • Enterprise Access Hub: Go to Auxiliary (AUX) > Terminal Mode.
  4. Select Chime and specify the ring duration.
  5. Click Apply Changes.

Connect Third-Party Push-to-Enter Button and Chime

You can install a third-party Push-to-Enter button and a chime and configure the terminal mode to enable the chime to sound when the push button is pressed.

  1. Go to your Access application > Devices > Hubs.
  2. Select a Hub, go to Overview > Terminal Manager > Terminals, and select AUX in the terminal diagram.
  3. Do either of the following:
    • Access Hub: 
      1. Go to Request to Enter (REN) > Mode and select Ring/Trigger Chime.
      2. Go to Auxiliary (AUX) > Dry Terminal Mode or Powered Terminal Mode and select Chime.
    • Access Door Hub:
      1. Go to Button > Mode and select Ring/Trigger Chime.
      2. Go to Auxiliary (AUX) > Sire/Chime Terminal Mode and select Chime.
    • Enterprise Access Hub: 
      1. Go to Exit Request > Mode and select Ring/Trigger Chime.
      2. Go to Auxiliary (AUX) > Terminal Mode and select Chime.
  4. Specify the ring duration and click Apply Changes.

Configure Door Operator/Opener

Power relays manage the power supply to automatic door operators, also called door openers, facilitating their opening or closing based on access control signals. 

  1. Go to your Access application > Devices > Hubs.
  2. Select a Hub, go to Overview > Terminal Manager > Terminals, and select AUX in the terminal diagram.
  3. Do either of the following:
    • Access Hub: Go to Auxiliary (AUX) > Dry Terminal Mode or Powered Terminal Mode.
    • Access Door Hub: Go to Auxiliary (AUX) > Door Operator.
    • Enterprise Access Hub: Go to Auxiliary (AUX) > Terminal Mode.
  4. Select Door Opener.
  5. Enable Delay Door Opening as needed and set a time delay to trigger the door opener. Electric strikes, maglocks, and electrified exit devices need to be triggered before an automatic door opener can power a door open. 
  6. Specify the Open Duration for which a door opener remains working after it is triggered to ensure the door is fully open or closed.
  7. Click Apply Changes.
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