This article explains what to do if a SSL Certificate Error is shown upon attempting to open the UniFi controller page.
Table of Contents
- What does this error look like?
- Cause: Missing a Valid SSL Certificate
- Cause: Adopting UniFi for the First Time
- Related Articles
What does this error look like?
User Tip: Sometimes it's impossible to click past the certificate error. Users have reported that in those cases they have gotten past the error by typing thisisunsafe and hitting Enter/Return on the error page on Chrome browser.
Missing a Valid SSL Certificate
- Buy a signed SSL certificate from any web hosting provider (or if you decide to generate one, see a few notes on that below).
- Then make the following changes to the controller:
sudo su - # cd <unifi_base> # on Windows, "%USERPROFILE%/Ubiquiti Unifi" cd /usr/lib/unifi # create new certificate (with csr) java -jar lib/ace.jar new_cert <hostname> <company> <city> <state> <country> # Enter your password if prompted and then it will create your CSR in /var/lib/unifi
# - unifi_certificate.csr.der # - unifi_certificate.csr.pem # have this CSR signed by a CA, you'll get a few certificates back... # copy the signed certificate(s) to <unifi_base> # import the signed certificate and other intermediate certificates java -jar lib/ace.jar import_cert <signed_cert> [<other_intermediate_root_certs>...]
If the error "Unable to import certificate into keystore" appears when importing the signed certificate & intermediate certs, try the following steps:
1. Edit the certificate file using a text editor and remove any blank spaces and line breaks after each line of the cert. The cert should be one single line.
2. Save changes re-import the certificate.
Adopting UniFi for the First Time
This error should not be confused with the one seen when adopting a Cloud Key for the first time. This error can be safely ignored by:
1. Click Advanced
2. Click Proceed to <your IP>
Verify if this is your case by seeing our UniFi - How to Setup your Cloud Key and UniFi Access Point (for beginners) article (in step 3.5 of the section 3. Configuring your Cloud Key & Access Point).