Migrating Cameras

Migrating cameras to a new UniFi Protect application is a simple process, but follow these steps carefully to ensure you don't lose any valuable recordings or settings.

Migrating to a Different Console Model

For explanation purposes, we'll assume your cameras are adopted to a Cloud Gateway, and you wish to move them to a UNVR.

  1. Export clips that you want to keep; recordings will not migrate.
  2. Connect UNVR and ensure it is on the same VLAN as the cameras.
  3. Ensure a recent backup exists by navigating to OS Settings > Console Settings and selecting Back Up Now.
  4. Stop Protect on the original console by hovering over the Protect icon in OS Settings. See below:
    Screenshot 2023-11-14 at 4.31.05 PM.png
  5. Restore from the backup on the UNVR.

Migrating to a Replacement Model

To retain video through the migration process, follow these steps carefully:

  1. Set up the new console without HDDs, using the setup wizard.
    1. To migrate Admins, restore from a cloud backup.
    2. Ensure firmware and the Protect application are up to date.
  2. Shut down both consoles. Do this through the application; do not unplug to shut down.
  3. Move HDDs from the old console to the new one.
    1. Note: Do not add any other new HDDs at this time.
  4. Power on the new console.

Migrating From UNVR to UNVR-PRO

Follows the same steps as the Replacement Model migration, above. You can add more disks, but only after confirming the migration was successful. Learn more.

Was this article helpful?
30 out of 110 found this helpful