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UniFi Access - Pair UniFi Protect Cameras and Chimes with Locations

Benefits

By pairing UniFi Protect cameras with your locations:

  • The paired UA-G2-Pro, UA-Pro, and UniFi Protect cameras will automatically record a short video when someone unlocks the location. Ensure the Door Unlock Recordings option has already been enabled.
  • Admins can monitor locations remotely in real-time using the UniFi Access application or mobile app.
  • Admins can view the unlock video in system logs.

By pairing UniFi chimes with your locations:

When a camera or chime is paired with multiple doors simultaneously:

  • The camera will record a video when any of its paired locations is unlocked.
  • The chime will ring when someone calls from any of its paired locations.

Requirements

  • UniFi Access application: 1.20.13 or later
  • UniFi Protect application: 2.9.0 or later
  • UniFi OS: 3.1.13 or later
  • UniFi Access and UniFi Protect devices must be adopted on the same console
  • Identity Enterprise Agent: 1.55.22 or later (if UniFi Identity Enterprise is activated)

Pair Devices with Locations

  1. Go to your Protect application > UniFi Devices to adopt the devices.
  2. Go to your Access application > Devices > Hubs > select a hub > Overview > Manage Paired Devices.
  3. Select the cameras and chimes you want to pair and click Save.Pair Devices with Locations.png

View Unlock Recordings

Do either of the following:

  • Go to your Access application > System Log > Unlocks, and hover your mouse over the Play icon.
    Unlock_Recording.png
  • Go to your Protect application > Detections > Door Access, and click a video.   
    Detections_door_access.png

Monitor Locations with Paired Cameras

  1. After a camera is paired, go to your Access application > Dashboard and click a location to view its live view.
    Live_View.png
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