Pairing UniFi Access and Protect Devices for Door Monitoring

UniFi Access strengthens security by pairing UniFi Access Readers and Protect devices with doors, allowing admins to monitor live door activity and review unlock event recordings every time a door is unlocked. This article explains how to pair a device with a door for seamless monitoring. If you're looking to configure unlock event recording settings, click here.

Requirements

• UniFi Access and UniFi Protect devices are adopted on the same UniFi Console:
  
  • Intercom (UA-Intercom)
  • G3 Reader Pro (UA-G3-Pro)
  • G2 Reader Pro (UA-G2-Pro)
  • Protect cameras
• Update your Access application, Protect application, and devices to the latest versions.

Pairing UniFi Devices

A Protect and Access device can be paired with only one door at a time.

1. Navigate to Protect application > UniFi Devices to adopt the Protect cameras and G4 Doorbell Pro.
2. Navigate to Access application > Devices to adopt the Access Readers.
3. Navigate to Access application > Devices > Hubs > select a hub > Overview > Manage Paired Devices.
4. Select the devices to pair and click Save.

Monitoring Doors

After pairing a device with a door, you can access live camera feeds and review unlock event recordings.

• Real-Time Live View: Navigate to Access application > Dashboard and click on a location to view its live view.
• Door Unlock Recording: Navigate to Access application > System Log > Unlocks, and hover your mouse over the Play icon.