UniFi Access - Set Up and Update UniFi Access Application
2023-12-04 18:12:32 UTC
The UniFi Access application enables you to:
- Centrally manage your Access devices with one intuitive interface.
- Set door, floor, and user-specific access policies and schedules.
- Create users, set their roles, and assign credentials.
- Review entries, exits, and denials with detailed event logging.
- Set up devices quickly and manage them on the go with a powerful mobile app.
Setup Requirements
Before setting up UniFi Access, ensure the following:
- You are the console's owner, super admin, or the admin who has the full management permission of UniFi OS.
- You have installed and set up your UniFi Access devices.
- All devices are wired correctly and powered on.
- Each reader’s LED light is white and the UA G2 Pro’s screen shows “Ready to Adopt”.
Install the UniFi Access Application
The UniFi Access application may be pre-installed on some UniFi Consoles. If your console has installed the application, skip this step.
- Go to your OS Settings > Applications.
- Click the Install link under the Access application.
Set Up the UniFi Access Application
- Click the Update link under the Access application if there is a new version ready to download.
- Click the Setup link under the Access application.
- Tick the checkbox “I've read and agree to the Terms of Service, Privacy Policy, and End User License Agreement“ and click Start.
- Adopt UniFi Access devices:
- Select the devices you want to adopt.
- Specify the door name and direction.
- Click the Locate link in the device's respective tab to locate it using a sound signal.
- Click Next.
Note: If the page indicates "No Device Found":
-
- Ensure that you have met the setup requirements above.
- Click Manage Network to ensure your UA devices are connected to the same network as your Access application.
- Click Retry.
- If neither of the above works, manually reset your UA devices by pressing and holding the RESET hole with a pin for several seconds until the LED light is white.
- Register your access cards:
- Select the reader you'd like to use to register.
- Hold your card against the reader for five seconds.
- Click Next.
- Configure unlock recordings. See this article for details.
- Click Done to finish.
Update the UniFi Access Application
- Go to your OS Settings > Applications.
- If there is a new version ready to download, there will be an Update link under the Access application, click it.