UniFi Identity Enterprise - Import Users from Google Workspace, Microsoft 365, CSV File, or UniFi OS

2023-11-24 02:15:19 UTC

Import Users from Google Workspace or Microsoft 365

Note: This feature is unavailable in the Identity Enterprise Basic Plan. To use this feature, please subscribe to the Identity Enterprise Standard Plan or apply for a free trial.

  • To subscribe to the Standard Plan, please use your owner account to sign in to your Identity Enterprise Manager and go to Settings > Plan & Billing > Upgrade Plan.
  • To apply for a free trial, please use your owner account to sign in to your Identity Enterprise Manager and go to Settings > Plan & Billing > Feature Usage > Apply for Plan Add-Ons. 
  1. Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
  2. Go to Organization > Directory Integration > Import Users from Cloud Directory.
  3. Select "Google Workspace "or "Microsoft 365".
  4. Confirm to connect to Google Workspace or Microsoft 365. Only Google Workspace or Microsoft 365 admins can authorize permissions for importing users to UniFi Identity Enterprise. Once authorized, a list of Google Workspace or Microsoft 365 users will be displayed.
  5. Click Authorize G Suite or Authorize Office 365 to authorize the service.
  6. Select the users you want to import to UniFi Identity Enterprise. Note: Only Microsoft users who have licenses assigned will appear in the list. This limitation derives from Microsoft's API.
  7. Click Import to UniFi Identity Enterprise and wait for the import to complete.
    • The number of users imported successfully will be displayed.
    • If an import error occurred, go to the Reason column to view the details.
  8. Once the import is complete, the user status will change to "Pending" and the users will receive an invitation email. Their status will change to "Active" once they activate their accounts through the invitation emails.

Import Users from CSV File

  1. Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
  2. Go to Organization > Directory Integration> Import Users from CSV File.
  3. Click Upload CSV FIle.
  4. Click template to download the CSV template file.
  5. Open the template file and enter the user information according to the requested format. Do not modify the columns or column headers. Then save the file in a CSV format.
  6. Upload your CSV file through drag and drop or by clicking Upload.
  7. Select the users you want to import to your UniFi Identity Enterprise workspace and click Import Selected Users.
  8. Select a group that you want to add the users to.
  9. Tick the "Send Invitation Email" checkbox to send an invitation email to the users.
  10. Click Confirm.
  11. Once the user import is complete, the import results will be displayed.

Import Users from UniFi OS

Was this article helpful?
0 out of 0 found this helpful