UniFi Identity Enterprise - Manage IoT WiFi and IoT Devices

IoT WiFi uses the WPA2-PPSK security policy to authenticate devices, which reduces the risk of password leaks and unauthorized access to the network. The implementation involves assigning a unique password to each device. This means that if a password is leaked, it can be isolated and addressed without compromising the entire network's security.

Device Requirements

  • UniFi Access Point (UAP): v5.71 or later.
  • Identity Enterprise Agent: v1.54.6 or later.
  • UniFi Console: v1.9.3 or later.

Enable IoT WiFi

  1. Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
  2. Do any of the following:
    • When the workspace has one site: Go to Services > IoT WiFi > Click to Enable.
    • When the workspace has multiple sites: Go to Services > IoT WiFi > Sites, select a site, select the console where you want to set up IoT WiFi, and click Click to Enable.

Manage IoT WiFi

  1. Go to Services and click IoT WiFi.
  2. On the prompted panel, view the overall IoT WiFi information of all sites:
    • Site Enabled: The number of sites with IoT WiFi enabled (IoT WiFi-enabled sites/total sites).
    • IoT Devices: The number of IoT devices added.
  1. Go to IoT Devices and click New Device to add an IoT device.
  2. Go to Sites to view the sites with IoT WiFi enabled. Click a site to view its IoT WiFi devices:
    • IoT Devices: The devices added to this site. 
    • Console: The UniFi Consoles where IoT WiFi is enabled.
      • Hover your mouse over the console and click the Redirect icon to go to your UniFi Network application and view network settings.
      • Hover your mouse over the console and click the Disable icon to disable IoT WiFi at this site.
Note: IoT WiFi must be disabled in UniFi Identity Enterprise. It cannot be deleted in the UniFi Network application.
  1. Go to Advanced to configure the following settings and click Save.
    • IoT WiFi SSID: SSID is applied to all sites. It can be modified but cannot be left empty.
    • IoT WiFi Password Strength: Drag the bar to set the password length and select whether passwords must contain "Symbols" or "Numbers".

Add and Manage IoT Devices

To add an IoT WiF device, you need to connect your device to IoT WiFi first.

Role Requirements

Make sure you have been assigned one of the following roles. Note that IT Admin, Site Admin, and Site IT Admin are only available in workspaces activated before February, 2023.

  • Owner
  • Super Admin
  • IT Admin
  • Site Admin
  • Site IT Admin

Add IoT Devices

From Identity Enterprise Manager

  1. Go to Services > IoT WiFi > Sites and click the site where you want to add an IoT device, and click New Device.
  2. A prompt will show the IoT WiFi SSID and password. Click Copy Password. The password is only valid for 5 minutes. If it expires, click the Refresh icon to generate a new one.
  3. Go to your device’s WiFi connection page and select your IoT WiFi SSID. Enter your IoT WiFi password and connect to IoT WiFi.
  4. Return to your Identity Enterprise Manager and click OK.

From the Identity Enterprise Mobile App

  1. Tap the Ellipsis icon.
  2. Tap Add a New Device to see the IoT WiFi SSID and password. The password is only valid for 5 minutes. If it expires, generate a new one.
  3. Go to your device’s WiFi connection page and select your IoT WiFi SSID. Enter your IoT WiFi password and connect to IoT WiFi.
  4. Return to your Identity Enterprise mobile app and tap OK.

Manage IoT Devices

  1. Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
  2. Do any of the following:
    • When the workspace has one site: Go to Services > IoT WiFi > IoT WiFi Devices.
    • When the workspace has multiple sites: Go to Services > IoT WiFi > Sites > IoT WiFi Devices.
  3. Click an IoT WiFi device to view its information, modify its name and type, and enable, disable, or remove it.
      • Enable: The device can access IoT WiFi.
      • Disable: The device will still be displayed in the IoT WiFi device list but can no longer access IoT WiFi unless it is enabled again.
      • Remove: The device will be removed from the IoT WiFi device list and can no longer access IoT WiFi unless it is added again.
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