Back to TopUniFi Identity Enterprise - One-Click WiFi
One-Click WiFi provides 802.1X authentication for users to connect to WiFi. With the leading WiFi 6 technology, you can enjoy a fast and secure wireless connection provided by UniFi Identity Enterprise.
With the combination of WiFi activity reports and WiFi Experience Score (WES), your IT admins can quickly identify issues and troubleshoot them at the earliest time.
Requirements
One-Click WiFi is automatically enabled once the requirements are met.
- Your UniFi Consoles support One-Click WiFi.
- You have activated UniFi Identity Enterprise or have added your consoles to UniFi Identity Enterprise.
Important
- Only users with the Owner, Super Admin, IT Admin, Site Admin, and Site IT Admin roles have permission to modify the One-Click WiFi settings.
- Note that IT Admin, Site Admin, and Site IT Admin are only available by default in workspaces created before February, 2023.
- UniFi Identity Enterprise currently does not support IPv6 networks.
Manually Enable One-Click WiFi
If One-Click WiFi is disabled, you will need to enable it manually.
- Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
- Do any of the following:
- When the workspace has one site: Go to Services > One-Click WiFi > Click to Enable.
- When the workspace has multiple sites: Go to Services > One-Click WiFi > Sites, select a site, select the console where you want to set up One-Click WiFi, and click Click to Enable.
Manually Disable One-Click WiFi
- Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
- Do any of the following:
- When the workspace has one site: Go to Services > One-Click WiFi > Console, hover your mouse over the console, and click the Disable icon to disable One-Click WiFi at this site.
- When the workspace has multiple sites: Go to Services > One-Click WiFi > Sites, select a site, hover your mouse over a console, and click the Disable icon to disable One-Click WiFi on the console.
Notes
- One-Click WiFi must be disabled in UniFi Identity Enterprise. It cannot be deleted in the UniFi Network application.
View Activities
- Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
- Go to Services and click One-Click WiFi.
- On the prompted panel, view the overall One-Click WiFi information of all sites:
- Site Enabled: The number of sites with One-Click WiFi enabled (WiFi-enabled sites/total sites).
- Active Users (24h): The number of users connected to One-Click WiFi in the past 24 hours.
- Activities (24h): The number of One-Click WiFi connections in the past 24 hours.
- Success Rate: The success rate of One-Click WiFi connections.
- Go to Sites to view the sites with One-Click WiFi enabled. Click a site to view its One-Click WiFi information:
- Active Users (24h)
- Activities (24h)
- Success Rate
- Assigned Users: The groups and users assigned to the One-Click WiFi at this site.
-
Console: The UniFi Consoles added to this site.
- Hover your mouse over the console and click the Redirect icon to go to your UniFi Network application and view network settings.
Manage Advanced Settings
- Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
- Go to Services and click One-Click WiFi.
- Go to Advanced to configure the following settings:
- SSID: SSID is applied to all sites. It can be modified but cannot be left empty.
- Hide SSID from nearby networks: This option is disabled by default. When enabled, users will not be able to see this WiFi in their available network list.
- Allow all users to connect to WiFi: This option is disabled by default. When enabled, all users at the sites with One-Click WiFi-enabled can connect to it.
- Maximum WiFi Connection Time: Specify the maximum time for a One-Click WiFi connection. It will be automatically disconnected after the set time.
- Password Lifetime: Specify the maximum validity period of users' personal WiFi passwords.
- Password Strength: Drag the bar to set the password length and select whether passwords must contain "Symbols" or "Numbers".
- Click Save.
WiFi Experience Score (WES)
The WiFi Experience Score (WES) allows users to report WiFi issues using their Identity Enterprise apps.
With WES, admins can quickly locate WiFi problems to optimize network performance by viewing the following information:
- Each area’s network status (Poor, Middle, or Good) shown in Lab > Layout.
- An average score of each floor’s WiFi performance, which is generated automatically according to user feedback.
- Details of the issue reporters:
- User
- Name
- WiFi Experience Score
- Location
- Problem
- Comment
- Device
- Model
- Address
- IP address
- App version
- Network
- WiFi
- UniFi OS version
- IP address
- UniFi Network application version
- Connected AP (Model, address, and device version)
- Channel
- Band
- Signal
- User
Notes and Requirements
-
This feature is unavailable in the Basic and Standard Plan. To apply for a free trial, please use your owner account to sign in to your Identity Enterprise Manager and go to Settings > Plan & Billing > Feature Usage > Apply for Plan Add-Ons.
- To use WES, a layout must be set up in Lab > Layout.
- Device version requirements:
- Identity Enterprise Agent: v1.54.6 or later.
-
Identity Enterprise app:
- iOS: v0.47.1(163) or later.
- Android: v0.47.1(973) or later.
- macOS: v0.47.1(40) or later.
- Windows: v0.47.1.12 or later.
View WiFi Issue Reports
After users have reported WiFi issues through their Identity Enterprise mobile or desktop apps, you can view the reported issues and troubleshoot them.
-
Sign in to your Identity Enterprise Manager (https://[your workspace domain].ui.com/cloud).
- Select a site and click Layout.
- Select WiFi Experience Score (WES) from the Insight drop-down menu.
- Click View Details.
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