UniFi Identity Overview

UniFi Identity is the ultimate on-premises solution for seamless access and control, with single-site support. Grant One-Click WiFi, One-Click VPN, Door Access, and EV Charging permissions to your users and let them effortlessly access these features — all with a simple click.

Key Features

  • Touchless Door Access: Unlock doors simply with your phone.
  • One-Click WiFi: Instantly connect to your organization's WiFi, without entering credentials.
  • One-Click VPN: Remotely access your organization's network, without entering credentials.
  • Effortless EV Charging: Power up your electric vehicles with ease.

UniFi Identity Apps

Supported Platform Available Features Requirements
iOS and Android
  • One-Click WiFi
  • One-Click VPN
  • Door Access
  • EV Charging
  • UniFi OS 3.2.5 or later.
watchOS
  • Door Access
  • Identity iOS app 0.1.10 or later.
  • watchOS 9.0 or later.
macOS and Windows
  • One-Click WiFi
  • One-Click VPN

Requirements

  • Ensure your UniFi Console is not running UniFi Identity Enterprise. If it does, you must remove your UniFi Console from your Identity Enterprise workspace first.
  • Only UniFi Console Owner, Super Admins, and Admins with full OS setting management can assign UniFi Identity features to users.
  • Ensure your UniFi OS version is 3.2.5 or later. 
  • Ensure your console module supports the UniFi Identity features. See the table below for details.
Console Model One-Click WiFi One-Click VPN Door Access EV Station
Dream Machine Base (UDM Base)

Yes

Yes

No

No

Dream Machine Pro (UDM Pro)

Yes*

Yes

Yes

Yes

Dream Machine SE (UDM SE)

Yes*

Yes

Yes

Yes

Dream Router (UDR)

Yes

Yes

Yes

Yes

Dream Wall (UDW)

Yes

Yes

Yes

Yes

Network Video Recorder (UNVR)

No

No

Yes

No

Network Video Recorder Pro (UNVR Pro)

No

No

Yes

No

Cloud Key Gen2 Plus (UCK-G2-PLUS)

No

No

Yes

Yes

Cloud Gateway Ultra (UCG-Ultra)

Yes

Yes

No

No

Cloud Key Gen2 (UCK G2)

No

No

No

No

Cloud Key Enterprise (UCK Enterprise)

No

No

No

No

Notes

  • * means a UniFi Access Point is required.
  • Only the features supported by your console will be displayed on the user interface.

Comparing UniFi Identity and UniFi Identity Enterprise

Product Name UniFi Identity UniFi Identity Enterprise
Deployment On-premises Cloud-based
Cost Free Monthly/Annual Pay
User Unlimited
  • Basic Plan: Up to 5 users
  • Standard Plan: Unlimited users (Min. 5 users)
Site Single site support Multiple site support
Features
  • One-Click WiFi
  • One-Click VPN
  • Phone-based door access
  • One-Click Charging

The UniFi Identity plus:

  • Camera sharing
  • IdP (Google Workspace and Microsoft 365)
  • Directory Integration (AD, LDAP, JumpCloud, Google Workspace, Microsoft 365, and CSV)
  • Adaptive MFA
  • Adaptive VPN
  • Passwordless authentication
  • SSO apps
  • MDM
  • Workflows and Approvals
  • And more
App UniFi Identity app (iOS, Android, macOS, watchOS, and Windows) UniFi Identity Enterprise app (iOS, Android, macOS, and Windows)

Transition Between UniFi Identity and UniFi Identity Enterprise

UniFi Identity Enterprise is our cloud-based IDaaS solution. For console modules that support Identity Enterprise Agent, you can activate UniFi Identity Enterprise and experience the next level of security, multi-site support, seamless 3rd-party service integration, and other powerful features.

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