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UniFi Video is an obsolete product line.

This application and its related devices will no longer receive any manner of technical support, including functional and security updates. Additionally, there will be no further updates to Help Center content pertaining to UniFi Video.

UniFi Network - Use the UniFi Network Application

UniFi Network pairs with your UniFi OS Console to give you a central hub for monitoring and managing your network without any licensing fees. It can be accessed over the web (unifi.ui.com) or with the mobile app (iOS/Android).

For the best experience, we recommend using UniFi Network with a Dream Machine Pro. That is because this is a versatile gateway compatible with all UniFi applications, and capable of being managed remotely. 

Without a UniFi OS Console, you will not be able to remotely manage your network and UniFi applications through unifi.ui.com, but you can still download UniFi Network on a Windows, macOS, or Linux device. Learn more about self-hosting here.

Navigate the UniFi Network web application and mobile app

UniFi Network web application

Go to unifi.ui.com to access the Network web application.

uos-remote-access-portal.png

If you are using a computer on the same network as your UniFi OS Console, you may directly connect to it:

  1. Enter the console’s IP address into your web browser. This address is displayed on the console’s LCM screen (for most users, it is 192.168.1.1).
  2. Sign in with your Ubiquiti SSO credentials, locate your console on the dashboard, and click the Network icon.

The UniFi Network interface includes the following:

diagram.network-application-labels.png

To View

Click

Description

Dashboard

A

Overview of key network information

Topology

B

Network layout and connection details

UniFi Devices

C

View device details, apply updates, and make device configuration changes

Client Devices

D

View and name clients, set speed limits, and assign fixed IP addresses

Traffic Stats

E

Categorized log of your network’s internet traffic

WiFi Insights

F

WiFi performance data from scans of nearby networks and WiFiman mobile app speed test results

Threat Management

G

View and manage detected network threats

Alerts

H

List of alerts for important activity on your network

Settings

I

Configure all your network settings

List of UniFi OS Consoles

J

Switch between consoles/sites

Account Settings

K

Change your UI SSO account details

App Switcher

L

Switch between a console’s UniFi applications

 

UniFi Network mobile app

The UniFi Network mobile app is organized to give you the same experience as the web application. It includes the following:

diagram.network-app-labels.png

To View

Tap

Description

Dashboard

A

Overview of key network information

Topology (iOS only)

B

Network layout and connection details

UniFi Devices

C

View device details, apply updates, and make device configuration changes

Client Devices

D

View and name clients, set speed limits, and assign fixed IP addresses

Traffic Stats

E

Categorized log of your network’s internet traffic

Alerts

F

List of alerts for important activity on your network

Settings

G

Configure all your network settings

List of UniFi OS Consoles

H

Switch between consoles/sites

Account Settings

H, then I

Change your UI SSO account details

AR Scan of Switches (iOS only)

J

View devices connected to AR-compatible switches

With the iOS app, you can also tap AR on a UniFi OS Console’s dashboard to see an in-app overlay of all devices connected to compatible UniFi switches.

Common uses of UniFi Network

Manage UniFi devices

Go to the UniFi Devices page and click on any device to view its information and configure it. You can:

  • Name your device
  • Set the screen brightness or select Night Mode
  • Turn device LEDs on/off and adjust their colors
  • Set a management VLAN and/or static IP address
  • Locate, restart, or factory-reset a device
  • Adjust access point radio settings, enable band steering, check channel usage, and perform an RF environment scan
  • Apply MAC ID filters and port profiles with detailed switch port configurations
  • Configure your gateway’s WAN port settings

Create a WiFi network

To create a wireless network, go to Settings > WiFi, then click Add New WiFi Network. All that’s required is a network name and password, but other advanced options are also available. For example:

  • WiFi Band: Choose the 2.4 or 5 GHz frequency, or both.
  • Broadcasting APs: Select which access points will broadcast your network.
  • WiFi Scheduler: Specify when your network will be disabled.

Click Add WiFi Network at the bottom of the New WiFi Network page to create your network. You can edit its settings any time or repeat the process above to create additional WiFi networks.

settings.wifi.new-wifi.png

Create a network

UniFi Network automatically creates a LAN network for your devices. You can also add new networks and configure their specific content filters, VPN settings, and managed device roster.

Block a client device

Open the Client Devices page and select any device to view its details. Click Block to terminate the device’s network access.

client-devices.pp-client.overview.block.png

To unblock a client, adjust the filter on the Client Devices page to show all blocked clients, select the desired device, and click Unblock in its details panel.

client-devices.pp-client.overview.unblock.png

Apply a fixed IP address to a device

Using fixed IP addresses ensures that a client’s address will not change if it disconnects  and reconnects to your network. This is useful if you are forwarding a port to a device and want to ensure it always uses a specific address. 

To apply a fixed IP address to a client, open the Client Devices page, select the client, click the Configuration tab in its details panel, enable Use Fixed IP Address, then select the desired network and IP address.

client-devices.pp-client.configuration.fixed-ip.png

To apply a static IP address to a UniFi device, go to the UniFi Devices page, select the device, navigate to the Device > Network section of its details panel, then select Static IP from the Configure IP drop-down menu.

unifi-devices.pp-uap.device.network.png

Configure alerts 

If you wish to stay informed about your network activity, you may choose to receive email or push notification alerts through the UniFi Network mobile app. By default, these alerts are disabled.

To enable alerts, go to  Settings > System Settings > Alerts and select either:

  • Auto, which will send you push notifications for key events.
  • Manual, which will allow you to enable the alerts you want.
  • Off, which will disable all email and push notification alerts

Note: Every alert will be listed on the Alerts page should you ever need to recall information in a notification you don’t enable.

settings.system-settings.alerts.png

Update UniFi Network and its devices

UniFi OS Consoles and applications

We recommend keeping your UniFi OS Consoles up to date since they frequently receive updates that include new features and security patches.

To manage UniFi OS updates, go to unifi.ui.com, select your UniFi OS Console, navigate to System Settings > Updates, and click the update link in the Status field if a console update is available.

uos.updates.png

We also recommend enabling automatic updates. To do so, scroll to the Auto Update section of the Updates page and enable the console and application toggles. You can also specify when you would like updates to take place in the Update Scheduler fields.

uos.auto-update.png

UniFi devices

To update your UniFi devices, go to the UniFi Devices page and check each device’s Firmware Status column. A blue Update available link will appear for devices that can be updated. Click the link to proceed.

unifi-devices.update-available.png

To automate UniFi device updates, go to Settings > System Settings > Maintenance,  enable the Automatic Firmware Upgrades toggle and schedule your updates.

settings.system-settings.maintenance.updates.png

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