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UniFi Protect - Get started with the G4 PTZ camera

The G4 PTZ (UVC-G4-PTZ) camera is a pan-tilt-zoom camera that streams 4K video at 24 FPS, captures finely detailed objects with a 22x optical zoom lens, and uses adaptive IR LED night vision to illuminate subjects in dark areas. 

This article outlines the G4 PTZ's power and installation requirements, adoption process, and answers frequently asked questions about the device.

Setup and power requirements

To use your G4 PTZ, you will need:

  • A network video recorder (NVR), such as the UniFi Dream Machine Pro (UDM-Pro), UniFi Network Video Recorder (UNVR), or Cloud Key Plus (UCK-G2-PLUS).
  • A UniFi Protect Controller hosted on any of the NVRs above. For more detailed setup instructions, see UniFi Protect - Set up the UniFi Protect Controller.
  • PoE++ (802.3bt) switch or PoE injector to power the camera (UniFi models recommended in order to ensure compatibility).

Note: Some compatible PoE++ switches include UniFi Switch PRO 48 PoE, UniFi Switch PRO 24 PoE, or  UniFi Switch 6 XG PoEFor a full list of switches that support PoE++ (802.3bt), go to our Store page.


Install and adopt the G4 PTZ camera

For information on installing and wiring the G4 PTZ, see the G4 PTZ Quick Start Guide.

Note: The G4 PTZ can only be wall-mounted currently.

To manage your newly installed G4 PTZ, you need to adopt it to your UniFi Protect Controller. For a detailed overview of the adoption process, see UniFi Protect - Adopt devices.

Frequently asked questions

Will the G4 PTZ work as a standalone device?

No, the G4 PTZ must be adopted by the UniFi Protect Controller, which only runs on the:


Can I adopt the G4 PTZ wirelessly?

The G4 PTZ cannot be adopted wirelessly. It must be connected to a compatible network switch with an Ethernet cable.


Can I use the G4 PTZ in standalone mode?

The UniFi Protect Controller is required to view any Protect camera stream. To view UniFi Protect camera feeds on HDMI displays, use the UniFi Protect ViewPort PoE.


Can the pan-tilt-zoom functions be controlled from the app?

Yes, panning, tilting, and zooming can be performed in the web UI or the UniFi Protect mobile app. PTZ controls can be accessed from the camera's live view.

Related articles

UniFi Protect - Set up the UniFi Protect Controller
UniFi Protect - Adopt devices
UniFi Protect - Manage devices

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