Support Downloads Community

UniFi Video is an obsolete product line.

This application and its related devices will no longer receive any manner of technical support, including functional and security updates. Additionally, there will be no further updates to Help Center content pertaining to UniFi Video.

UniFi - Using Facebook Wi-Fi for Guest Authorization


This article provides step-by-step instructions on how to use Facebook Wi-Fi for Guest Authorization with UniFi.

Table of Contents

  1. Introduction
  2. Requirements
  3. Directions
  4. Related Articles


Back to Top

The Facebook Authentication gives businesses the option to have users authenticate via Facebook to get Wi-Fi access. Facebook authorization provides a straight-forward path for customers to get on the Wi-Fi, as well as gaining the benefit to market the business via social media.


Back to Top

Much of how Facebook Wi-Fi works is based on Facebook's requirements which will differ from standard UniFi networks. In order to use Facebook Wi-Fi with UniFi, the following requirements must be met:

  • Must have created a Facebook page for your business, and this page MUST be published publicly. See directions here.
  • UniFi Network application must be online to process Guest Authorization.


Back to Top

1. Launch the UniFi Network application. 

2. Go to Settings > WiFi > Add New Guest Hotspot. Guest portal should be enabled.

3. For Authentication Type, select "Facebook WiFi". 

4. Once Facebook WiFi is selected as Authentication, a new section titled "Facebook WiFi" will appear on this page. In this section, provide a Gateway Name. This is only used on the Facebook WiFi and will not be visible to clients. Notice the note under Gateway Configuration: "Facebook Wi-Fi gateway configuration will be available after registering the gateway with Facebook. The registration will happen automatically after applying the changes with the Facebook Wi-Fi feature enabled for the first time. Once you select the name, it won't be possible to change it without gateway re-registration."

5. Provide the Gateway name, then hit "Apply Changes".

6. Once changes have been applied, proceed with Facebook WiFi configuration by clicking "GO TO FACEBOOK WIFI CONFIGURATION".

7. This link redirects to Facebook's site to proceed with the configuration steps. You should see a page like this:


8. Next, under the Facebook Page section, select the Facebook Page that you'd like the Wi-Fi to be associated with.


9. Under Bypass Mode, select either:

  • "Skip check-in link" which permits users to get access to the Wi-Fi without having to check-in with social media.
  • "Require Wi-Fi code" which requires the user to use a pre-defined Wi-Fi code you can provide to your customers.

10. Select "Session Length" to determine how long users should have access to Wi-Fi before having to re-authenticate.

11. Under "Terms of Service", if enabled you can require users to first accept your own Terms and Services.


12. Once you have configured these settings to your liking, click "Save Settings". You will then be prompted to close the window.

13. Optionally you may use Advanced settings to select what Access Points will broadcast this WiFi network.

14. You should now be able to test Facebook Wi-Fi. 

NOTE:To see these changes reflected, client devices must disconnect from the Wi-Fi and reconnect to guest network once again.

Testing Facebook Wi-Fi

This is the process from the user's perspective:

1. The user will connect via Wi-Fi to the Guest SSID. Once connected, they will be automatically prompted to complete additional steps as shown:


2. The user will then need to log in to Facebook to authenticate/associate the individual's Wi-Fi access with their Facebook account.

3. After signing in, the user will then be prompted with the ability to Check In, which is a nice way to increase traffic to your Facebook page, or alternatively skip Check-in or enter a Wi-Fi code depending on how you want to enforce this.

User Tip:By setting a Wi-Fi code you will likely direct more users to Check-In to your business page, helping generate more traffic on your Facebook business page.

Related Articles

Back to Top

UniFi - Guest Network, Guest Portal, and Hotspot System

UniFi - Viewing Guest Connection Information

Was this article helpful?
234 out of 282 found this helpful