This is an introductory article about the UniFi Network Mobile app. It describes some of its features, its limitations and some configurations that can be done to the UniFi network while on the go. Join the discussion in the UniFi Wireless forum.
Table of Contents
The UniFi Network Mobile app is a mobile user interface (UI) for UniFi that is a great solution for around the clock network support. There are versions for Android and iOS, available for free on the App Store and Google Play. The app is also connected to the Ubiquiti blog, to keep you up to date with the newest developments.
The UniFi Network Mobile app offers two modes: Standalone mode for simple and quick configuration, or the Controller mode which connects the user to their existing UniFi Network Controller and will have most of the same options as the Controller does. See the Standalone Mode vs Controller Mode section for more information and differentiation between the two.
The UniFi Network Mobile app has two main tabs which will be explained below: Controllers and Account.
The Controllers screen displays an overview of the controllers you can manage. From here, you can add a new controller, launch the controller management interface and check current service status.
- Please see UniFi - Mobile App: Setting Up a Controller on Mobile for instructions on how to see Controllers on this list.
- To change behavior of this screen, please continue to Account Screen - Settings section.
This screen allows you to manage your Ubiquiti account(s) and change various settings.
Login: Tap the Log In button to continue to the Login Screen. On this screen, you are able to sign in with your Ubiquiti SSO account using your username/email and password. You will also able to create a new Ubiquiti SSO account as well as manage currently logged in accounts.
- Username: Enter the username for your Cloud account.
- Password: Enter the password for your Cloud account.
- (iOS Only) Remember Password: Enabled by default. This option allows the app to remember your password.
- (iOS Only) Use Touch ID: Enabled by default. This option allows the app to accept touch ID for login.
- Create account: If you don’t have a cloud account, tap to visit: account.ui.com and sign up for an account.
Within this Account page you will also find the section for Settings as well as the section for Info, Support & Feedback. A quick description of each item in these sections is found below.
Device management: Tap the device you want to manage. A device detail screen appears with a basic overview. From here, you can configure the device by tapping on the Configure button.
Standalone Devices: Find unmanaged UniFi devices discovered on local network here. The main purpose of this screen is to provide an overview and management of standalone devices (see Standalone Mode vs Controller Mode section).
(iOS Only) Inactivity Lock: Disabled by default. If you enable this option, the app will be locked after a specified time and you will have to authenticate before using it with Face ID, Touch ID, or a passcode.
(iOS Only) Language & Permissions: Tap to configure the language and access permissions for the UniFi Network Mobile app.
Info, Support, & Feedback
Ubiquiti Blog: Tap to visit the Ubiquiti website for blog articles.
Help: Tap to visit the Ubiquiti website for information about the UniFi Network Mobile app.
Report a Problem: Tap to contact Support for a generic problem or request, or Developers for a problem or request related to the UniFi Network Mobile app.
Live Chat Support: Tap for online chat support.
Rate the App: Tap to review the UniFi Network Mobile app in the App Store® or Google Play™.
Acknowledgements: Tap to visit the Ubiquiti website for information about the app’s licenses.
Standalone Mode vs Controller Mode
Before setting up your devices, you should decide whether you want to use our Controller software or configure your AP's without it in Standalone mode.
The Controller mode is the preferred method for configuring your UniFi devices, and will be the one that most closely mirrors the web controller. You will be able to view the dashboard, devices, clients, statistics, insights, alerts, events and more; as well as view detailed information about devices and clients. Remote access is also available. This article explains how to set up Controller mode access: UniFi - Mobile App: Setting Up a Controller on Mobile.
Advantages: all features are available with in-depth information and configuration; and it is accessible from anywhere (with Cloud Access enabled).
Disadvantages: the UniFi Controller software must be installed and running (on a UniFi Dream Machine, UniFi Cloud Key, UniFi Application Server, computer or server that fits the requirements).
This is an alternative method for configuring UniFi AP's. This mode is designed for anyone who wants to control their AP's right away without taking the time to configure a controller. This is recommended for users who have only a few AP's, for instance at home, and wish to simplify the process. See this article on how to set up: UniFi - Mobile App: Setting Up an Access Point with Standalone Mode.
Advantages: easy to set up; no software is required to be running.
Disadvantages: very few features are available; only UniFi AP's are supported; and you must be on-site to access devices.